Privacy Policy

Power Line Devices ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using this site you agree to the practices described here.

Information We Collect

• Account information: name, email address, phone number, and company name if you register for a customer account.
• Order information: billing and shipping addresses, items purchased, and order history.
• Payment information: we do not store full credit card numbers. Card payments are processed directly by Stripe, our payment processor, under their own privacy and security policies.
• Communications: messages you send us through contact forms, quote requests, or email, and your newsletter subscription preference.
• Technical data: your cart and wishlist contents and theme preference, stored locally in your browser so your selections persist between visits.

How We Use Your Information

• To process and fulfill orders, including shipping, billing, and customer support.
• To create and maintain your customer account and order history.
• To respond to quote requests and customer service inquiries.
• To send order confirmations, shipping updates, and — only if you opt in — newsletter emails.
• To detect and prevent fraud, and to keep our systems secure.

How We Share Your Information

We do not sell your personal information. We share information only with service providers who need it to operate our business, such as Stripe for payment processing and shipping carriers to deliver your order. These providers are only permitted to use your information to provide services to us.

Data Retention

We retain order and account records for as long as needed to provide our services, comply with tax and accounting obligations, and resolve disputes. You can request deletion of your customer account at any time from your account settings; order records tied to a deleted account are retained in anonymized form for our business records.

Your Choices

• You can review and update your account information at any time by signing in.
• You can unsubscribe from newsletter emails using the unsubscribe link in any newsletter email.
• You can request deletion of your customer account from the account page.

Children's Privacy

Our site is intended for business and adult consumer customers and is not directed to children under 13. We do not knowingly collect personal information from children.

Security

We use industry-standard safeguards, including encrypted connections (HTTPS) and hashed password storage, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date below reflects the most recent changes. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at info@powerlinedevices.com or (321) 788-5899.

Last updated: October 5, 2026.